Returns & Exchanges
At Freestyle Watches, we want you to be completely satisfied with your purchase. If your new timepiece isn't the perfect fit, you can return or exchange any unworn item in its original packaging within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your watch in its original display box and shipping carton, ensuring all protective films and warranty cards are included.
Attach the Label
Download and print the prepaid shipping label provided through our portal, then affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing