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Returns & Exchanges

At Freestyle Watches, we want you to be completely satisfied with your purchase. If your new timepiece isn't the perfect fit, you can return or exchange any unworn item in its original packaging within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your watch in its original display box and shipping carton, ensuring all protective films and warranty cards are included.

3

Attach the Label

Download and print the prepaid shipping label provided through our portal, then affix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing